Terms Of Service
1. PAYMENT BOOK complies with all European standards and regulations for fintech solutions.
2. All refunds and payment cancellations is processed by *service user.
3. PAYMENT BOOK is not responsible of refunds, payment cancellation.
4. If customer cancel payment on bank level (Chargeback) or bank did not payed founds to our service we will hold this amount till *service user clarify this situation with own customers. Chargeback expenses is 50 Euro per processed chargeback.
5. We will notify *service user if we found payments with not trusted cards or receive refund requests.
6. Payment cancellation/refunds rules must be included in *service user *TOC page on website.
7. This policy can be modified any time without notifications by PAYMENT BOOK.
Explanations:
TOS - Terms Of Service.
service user - company/private user witch applied for online payments and supply its customers with products or services.
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